The Diagnosis

Charity is a system. This is what’s wrong with it.

Fifteen conditions of the charity system, each placed where it acts and labeled with how strong the evidence is. None of them is anyone’s fault. All of them can be fixed.

  1. 1

    Givers

    Individuals 64% · Foundations 19% · Bequests 10% · Corporations 7%

    U.S. giving by source, 2025

  2. 2

    Signals

    Stories, faces, overhead ratios, rankings, prestige, tax breaks

  3. 3

    Channels

    Charities, foundations, donor-advised funds, giving platforms

  4. 4

    The work

    1. Source
    2. Structure
    3. Prevention
    4. Repair
    5. Relief
  5. 5

    Outcomes

    Lives, institutions, futures

Feedback, back to givers. Mostly missing: results rarely travel back to the people who pay.
Around all of it, the field. Nobody is trained to steer the whole system.
The charity system, left to right. Each pin is a condition from the Diagnosis, placed where it acts. Source: Giving USA Foundation.

No judgment of the good being done

Every food bank, clinic and volunteer on Earth is doing real good. Charitology doesn’t grade anyone’s heart. It studies the system that decides where their generosity lands.

The system is the subject

“Every system is perfectly designed to get the results it gets,” goes a line from improvement science, usually credited to Paul Batalden. If generosity keeps landing on symptoms, look at the system that aims it.

Unknown stays unknown

A science says what it doesn’t know. Of the fifteen conditions, 1 are established, 3 documented, 5 debated and 6 are Charitology’s own hypotheses, waiting to be tested.

All fifteen conditions

C01

The Missing Feedback Loop

When donors pay for services used by others, they may struggle to judge quality. Feedback and evaluation can help close that information gap.

Documented Feedback
C02

The Overhead Myth

Donors judge charities by how little they spend on staff, systems and fundraising, which starves organizations of what good work depends on.

Established Signals
C03

The Story Bias

Stories and news coverage can affect giving and relief decisions. How strong these effects are, and how well some classic findings replicate, remain debated.

Debated Signals
C04

The Symptom Trap

Money flows most easily to visible, immediate relief and least easily to the slow work on sources that would stop problems coming back.

Hypothesis The work
C05

The Restriction Reflex

Project restrictions and short grants can limit flexibility. Survey evidence documents the concern; the effects of different grant designs need comparison.

Documented Channels
C06

The Silence About Failure

Charitology hypothesizes that fear of losing support discourages failure reporting. Published failure reports show a response, but do not measure the prevalence or funding cost of silence.

Hypothesis Outcomes
C07

The Measurement Gap

Counting activity does not establish what changed because of it. Measuring that change can require resources and methods beyond routine reporting.

Debated Outcomes
C08

The Fragmentation Problem

Separate organizations can duplicate costs or miss chances to coordinate. The size of this problem, and when coordination helps, are open questions.

Debated Channels
C09

Parked Money

Donor-advised funds hold assets already under charitable control. How quickly those assets should reach operating work is debated.

Debated Channels
C10

The Short Horizon

Charitology hypothesizes that short funding and reporting cycles can work against goals whose benefits take much longer to appear.

Hypothesis Givers
C11

The Missing Voice

Funding decisions can leave the people served with little say. Listening and sharing decisions are documented responses; their effects depend on context.

Documented Feedback
C12

The Prestige Economy

Charitology hypothesizes that public recognition can favor a gift’s size and visibility over its results. The size of that effect is not established here.

Hypothesis Signals
C13

The Single Lens

Charitology hypothesizes that considering several moral frameworks can reveal choices a single framework misses. It has not measured how many givers use only one.

Hypothesis The work
C14

The Proximity Pull

Local ties and distant needs can point giving in different directions. Comparing them requires evidence about outcomes and an account of special obligations.

Debated Givers
C15

The Missing Profession

Charitology proposes a shared craft for studying how generosity is aimed across causes and moral frameworks, building on existing philanthropy and evaluation professions.

Hypothesis The field