Program · Research

Field Verification

Planned independent, on-the-ground checks that programs do what they report, including asking the people served what changed, with findings published in the open.

Needs partners

What it is

Most of what donors know about a program comes from the organization that runs it. Field Verification would add an independent check. Local researchers would visit a sample of sites and ask two questions: did the work happen as reported, and what do the people it was meant to serve say changed?

How it works

Each check would follow a published protocol written for that kind of program. For a water project, that might mean visiting a random sample of water points to see whether they work. For a school program, it might mean comparing attendance records with what teachers and families report. People would be interviewed with their consent, in their own language and by researchers from their region. Only summary findings would be published, and nobody’s personal details would appear in a report.

Organizations would see the findings before publication, and their response would be printed alongside. Checks would be done with an organization, not to it, and any organization could ask for one.

Why it matters for the system

Field Verification would work on three conditions at once. It would close part of the Missing Feedback Loop by carrying what happened on the ground back to the people who paid for it. It would narrow the Measurement Gap with a shared service that small organizations couldn’t afford to build alone. And it would treat the Missing Voice by making the people served a primary source rather than an afterthought.

Others have built part of this. Feedback Labs, for example, helps nonprofits and funders listen to the people they serve and act on what they hear. Field Verification would add an independent, published check that any donor can read.

Risks and limits

Visits take people’s time, and an outside researcher can change what people are willing to say. Checks can also become a burden that falls hardest on small organizations. The protocol would limit visit length, pay local researchers fairly and go through ethics review before any pilot. Until partners, funding and a proper legal and governance setup are in place, the program accepts no money.

What success looks like

Within five years, independent checks are a normal part of how large programs report and their findings are public. At least some funding decisions have changed because of them.

Sources

  1. Feedback Labs · Feedback Labs